Refunds & Cancellation:
- We will refund the money the way the payment was made.
- No cancellation will be accepted after the product is shipped.
- In case of customized products cancellation will not be accepted.
- In case the payment was by Credit Card or Net-Banking, we will refund to the Credit Card or Net-Banking account.
- If the payment mode was Cheque or DD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.
- We would give you a reference code for the refund initiated, it would then take 5-7 working days time as per the Bank Norms. You can check with the bank with the reference code.
- The refund process will be initiated once the cancellation is accepted. Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.
- Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card account as that is managed by the Cardholder’s issuing bank.
- Reward points, shipping charges or discounts earned upon purchasing the product would be deducted upon cancellation.
- For any further quires. please write to us contact@glitzpartyfactory.com